I am a Covered Employee
Want to get more out of your benefits with the County Health Plan? Register at www.mycigna.com to have access to important information about your claims and your health
benefits.
Health Risk Assessment: This tool helps you to identify if there are any conditions you may be at risk for experiencing. It also explains what lifestyle changes you could make that would impact your overall well being.
Search for claims paid on my behalf: When you register on mycigna.com, it’s easy to review what claims have been paid for you.
Request an ID Card: Complete a form for a new ID card for you or your dependents. Your new card(s) should arrive within two weeks. If you need services before your card arrives, ask the health care provider to call CIGNA HealthCare Customer Service to verify coverage information.
Listing of basic co-pay and deductibles:
Employees can see basic plan highlights. Please refer to the coverage booklet for specific exclusions or mandates that may apply to care being received.
The cost of healthcare: Ever wonder how much an MRI costs at different locations in your home town? These tools help you to look at how much health care costs for you and your dependents as well as the average cost of care in North Carolina and beyond. So whenever you need to receive services, one click is all it takes to get information about how much it will cost you, how much you have already paid in deductibles and what providers are high quality and the most cost-effective. You can even check on the cost for your medical condition. This tool also helps to define how to cut out-of-pocket expenses.
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Vision: The County Health Plan offers an indemnity vision plan where you pay a deductible when you go to the optometrist for an exam. The optometrist then files the claims with Cigna Healthcare for reimbursement. The cost for lenses and frames are separate from the optometrist charge. Often times, the retailer selling lenses and frames offers a discount. Cigna Healthcare also has a discount program through Healthy Rewards members.
 Understanding
my benefits: Click
here
to get a map of your EOB and what the various
items on it represent as it relates to your
claim. An EOB is not a billing or accounting
statement from your provider. If a co-pay is
collected by your provider, it may or may not be
reflected on this EOB. You may be responsible
for additional charges or could be due a refund
of what you may have paid at the time of your
visit after benefits have been determined.
Rx benefits
Want to find a network pharmacy, understand more about the medications
you take, the cost of medications or other
general health information? Employees may
register at www.caremark.com to access a variety
of drug information, benefit plan information and general health information resources
and drug cost data. After registering, you can
start a new mail order prescription to save time
and money!
Find a pharmacy: Log into your account
at
www.caremark.com, go to My Coverage, and
then click on Find a Local Pharmacy.
My coverage: See the actual cost for a drug,
review a list of drugs you take along with where
the prescription was filled and the date of the
fill, and see what drug is available for refill.
Look at ways to save on your drug costs by
switching from a brand name to a generic drug.
Print out a drug history you can take with you
on your next doctor’s appointment to discuss
your drug options. Find a pharmacy close to you
and review your pharmacy benefits summary.
Drug Information: Ask a pharmacist drug
questions on line, look up interactions between
drugs, and understand more about generic drugs.
Mail-order program: The Caremark
mail-order program is designed to save you time
and money on your long-term maintenance drugs.
Click here for more
information.
Forms and documents
Below are many of the forms you will need to
access your group benefits coverage.
 Can't
find what you need? Click on the mailbox icon to
e-mail customer service with your specific
request.
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